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Help For Consumers
As a professional organization for psychologists, the Tennessee Psychological Association does not handle provider complaints. If you are a consumer and would like to voice a complaint against a provider, please contact the Tennessee Board of Examiners of Psychology by clicking here.
The APA Help Center website, www.apa.org/helpcenter/ receives more than 130,000 visits each month, provides consumer-friendly brochures, tips, and articles on the role of psychology in achieving physical and emotional well-being, and connects consumers directly with licensed psychological practitioners through their Locator Service.
"This web site is a resource that helps consumers not only gain a greater understanding about when and how to seek help for problems but also provides information about issues affecting psychological health," said Russ Newman, Ph.D., J.D., APA's executive director for professional practice.
The website has many features, including:
- An interactive tool to demonstrate the physical effects of stress to help educate people on what can happen both physically and mentally if stress is not properly managed.
- How to Find Help For Life's Problems - answers to frequently asked questions about obtaining psychological services.
- How Therapy Helps - a place to learn more about the role of therapy in recovering from depression, anxiety, eating disorders, alcoholism, and breast cancer.
- Psychology in Daily Life - a source of information on a broad range of life issues such as retirement planning, controlling anger, and sexual orientation.
"The most important thing about the Help Center is that it allows consumers to find the information they want using the method that is most comfortable for them," said Chris Barrett, manager for electronic communications and production.
Consumers can also still order a free brochure through the Internet site, as well as obtain information about contacting a psychologist in their area.
APA is actively promoting the Help Center by establishing links with other web sites and search engines, such as Yahoo!, Barrett said.
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